Shipping policy

1. Overview

This Shipping Policy explains where we ship, how orders are processed, estimated delivery times, and how shipping fees are applied when you place an order on https://ladlecraft.com/ ("Site").

Please read this policy together with our Return & Refund Policy and Terms of Service before completing your purchase. By placing an order with LadleCraft, you agree to the terms described here.

2. Shipping Destinations

We currently ship to street addresses within the continental United States (the 48 adjoining states and the District of Columbia).

At this time, we do not ship to:

Alaska or Hawaii

U.S. territories (such as Puerto Rico, Guam, U.S. Virgin Islands)

APO/FPO/DPO or P.O. Box addresses

International destinations outside the United States

If our shipping coverage changes in the future, we will update this page and clearly indicate any changes on our Site.

3. Order Processing Time

Standard processing time: Orders are typically processed within 1–3 business days after payment is successfully authorized.

Business days: Monday through Friday, excluding U.S. public holidays.

"Processing" includes order verification, payment confirmation, stock allocation, and packing.

Orders placed outside business hours, on weekends, or on holidays will begin processing on the next business day.

Processing times are estimates and may be longer during peak periods, promotional events, or in the event of supply or carrier disruptions.

4. Estimated Delivery Time

Once your order has been shipped, typical transit times for standard shipping are:

Standard shipping: approximately 3–7 business days within the continental United States.

These time frames are estimates only and are not guaranteed. Actual delivery times may vary depending on:

Delivery location and distance from our fulfillment center

Carrier workload and routing

Weather conditions and other events outside our control

We do not guarantee delivery dates unless explicitly stated as part of a specific, time-limited promotion.

5. Shipping Methods & Carriers

We ship orders using recognized carriers such as UPS, FedEx, USPS, or other reputable parcel services.
The specific carrier and service may vary depending on the size and weight of your order, as well as the delivery destination.

In most cases, you will receive a shipment confirmation email with tracking information once your order leaves our warehouse.

6. Shipping Fees

Standard shipping rates apply as follows:

Orders under $88: A flat shipping fee of $7.00 applies.

Orders of $88 or more: Standard shipping is FREE.

All applicable shipping charges will be displayed before you complete your purchase.

7. Taxes and Additional Charges

All prices on the Site are listed in U.S. dollars (USD).
Sales tax may be collected at checkout where required by law, based on your delivery address.
Shipping fees (and any optional services, if available) are shown at checkout before you confirm your order.

8. Order Tracking & Delivery

When your order ships, you will receive an email containing:

Your tracking number (if available)

The carrier's name

A link or instructions to track your shipment online

If tracking shows that your order has been delivered but you have not received it:

Please check with other members of your household or building management.

Look around the delivery location for any notice or safe-drop placement.

If you still cannot locate the package, contact the carrier directly with your tracking number.

If the issue remains unresolved, contact us at info@ladlecraft.com with your order number and tracking details.

9. Incorrect or Incomplete Addresses

Please ensure that your shipping address is complete and accurate at the time of ordering.

If a package is returned to us due to:

An incorrect or incomplete address, or

Repeated failed delivery attempts, or

Refusal to accept the parcel

we may:

Refund the product price minus original shipping costs (and minus any return shipping charges billed to us by the carrier), or

Offer to reship the order, with the customer being responsible for any additional shipping charges.

We will communicate available options once we receive the returned package.

10. Order Changes & Cancellations

We begin processing orders soon after they are placed. If you need to modify or cancel an order:

Please contact us as quickly as possible at info@ladlecraft.com with your order number.

We cannot guarantee that changes or cancellations can be made once an order has entered the packing or shipping process.

If your order has already shipped, you may be able to make changes by following our Return & Refund Policy.

11. Delays Beyond Our Control

We are not responsible for delivery delays caused by circumstances beyond our reasonable control, including but not limited to:

Carrier delays or errors

Weather conditions or natural events

Public holidays

Labor disputes or transportation disruptions

We will, however, do our best to support you in working with the carrier to resolve any delivery issues.

12. Contact

For any questions regarding shipping, please contact:

Email: info@ladlecraft.com
Tel: +1 904-583-4260
Address: 1810 Highland Dr, Fernandina Beach Florida 32034, United States